A voluntary recall of millions of household cleaning goods was made public by The Laundress on December 1st owing to bacterial contamination. In collaboration with Health Canada and the U.S. Consumer Product Safety Commission (CPSC), the brand announced the announcement via an Instagram post.
According to the CPSC, a range of bacteria, including Burkholderia cepacia complex, Klebsiella aerogenes, and numerous distinct species of Pseudomonas, may be present in the recalled items, which include various lots of all of the brand’s laundry and cleaning products. Those who are exposed to the germs run a high risk of infection that might necessitate medical attention, especially if they have compromised immune systems, external medical devices, or underlying lung diseases. The bacteria can enter the body by inhalation, ingestion, or through cracks in the skin. According to each variety, these bacteria can cause different symptoms, such as fever, chills, severe upper respiratory infections, or even no symptoms at all. According to the CPSC, people with strong immune systems are typically unaffected by the bacteria.
The recalled products are:
- Products with lot codes that begin with the letter F and the last four digits are numbered 9354 or lower
- Products with lot codes that begin with the letter H and the last four digits are numbered 2262 or lower
- Products with lot codes that begin with the letter T and the last four digits are numbered 5264 or lower
According to the CPSC, the goods were sold until September 2022 at TheLaundress.com, Amazon.com, Target, Bloomingdales, The Container Store, and other significant retailers.
The Laundress advised anyone who had tainted products to stop using them right once and “dispose of the product by closing the bottle tightly and placing it in household garbage.” “Don’t empty the product before throwing it out.”
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Customers were informed of the recall today, and the business urged people who owned the recalled products to stop using them and visit their website (www.TheLaundressRecall.com) for more details on refunds, the specific products included in the recall, and product disposal.
The company used social media to explain what transpired in more detail. The company added, “We sincerely apologize to all of our devoted customers for this circumstance. “With our suppliers, we are taking firm action to make sure that production procedures adhere to our requirements for safety and quality. Sincerely, The Team of Laundresses
Following a series of additional product safety alerts from the company beginning two weeks prior to the official recall, they made their statement on Instagram. Customers were alerted of the “possible presence of high levels of germs in some of our products” in a “safety notice” released by the company on November 17. 11 customers have reported Pseudomonas infections, which are being investigated for a possible link to the recalled products, the CPSC noted at the time of their news announcement.
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“We are working hard to provide as much clarity to you as we can and we appreciate the concerns you may feel as we await answers,” the brand wrote in a post on November 19th, highlighting the development of a FAQ website for questions regarding the recall.
Customers’ ire over the safety concerns and the company’s sluggish information-sharing was understandable. One user said on the company’s Instagram post announcing the recall, “This is pretty scary.” I adore your items, but how is it possible for such an expensive product to have this kind of problem with such a hazy safety warning?
Another person continued, “The more I think about this, the angrier I get. I’ve only ever used The Laundress detergent on my 15-month-old daughter’s clothing, blankets, towels, and other items. We shouldn’t ever, EVER have to worry about this at the price range we pay for these “luxury” things.
You can contact The Laundress by email at customerservice@thelaundress.com if you have inquiries about the recall or wish to make a claim for reimbursement for the cost of the recalled goods.
If you have any health worries about using the recalled product, speak to your doctor.